Toolbar capture

I recently got a question about the Genealogy Gems Podcast Community Toolbar from podcast listener Cookie:

Q: Hi Lisa, I just loaded your toolbar. I now have Bing on my system and can’t get rid of it….. was it downloaded with your toolbar?  Hope not, I hate Bing and now it’s causing me problems.

A: The toolbar causes Bing to appear (as the default URL address) when you open a new browser tab with no website address specified. Bing is a website, not a download, so the good news is that nothing has been added to your system.

Unfortunately, the company that offers us the free toolbar dictates which search engine is the default on new tabs. I have requested it to be Google but they have a contract with Bing.

Since the toolbar is a free offering from the company (Conduit) they have control over that, much to my disappointment. However, we have kept the toolbar because so many of our podcast listeners use it and have requested it remain available.

If you wish to uninstall the toolbar, here’s how to do it:

  1. Click the down arrow just to the right of the first button on the left side of the tool bar (the button with the picture of my logo family)
  2. Select Uninstall
  3. The next page provides instructions for uninstalling based on which browser you use.

We fully understand that Bing is not everyone’s search engine of choice, and thank you for giving the free toolbar a try. And thank you for being a Genealogy Gems Podcast listener!

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