Solutions for Broken Website Links

by Lisa Cooke | Aug 6, 2019 | 01 What's New, Technology | 1 comment

Every genealogist has experienced the frustration of clicking on a link and discovering that the page is gone or the resource is now defunct. Things change rapidly as technology evolves, so it’s a problem that isn’t going away any time soon.

Genealogy Gems Podcast listeners often ask what to do when they run across a broken or defunct website in the show notes of older episodes of The Genealogy Gems Podcast. I’ve got answers for you today that can help you get back on track whenever this happens to you.

I received this email from a listener of the free Genealogy Gems Podcast, and it’s one I’ve received from lots of listeners and genealogists alike:

“As one of your podcast listeners who is working my way through past episodes, I am running into a bit of frustration that I am wondering if you, on someone else reading this, can help me on. I have tried to get to a couple of websites that guests of yours mentioned, with no success. (I’m listening to episodes from) 2010, where I am at now, (and that) may not be all that long ago for many, but it is an eon in internet terms.

Are you, or anybody else reading this, aware of any person or site tracking genealogy related websites that records/posts notations of name changes, buy-outs by other service providers, or just plain disappearances? You might have mentioned some in the interim, but I’m still a hundred episodes in arrears.”

That’s the wonderful thing about podcasts, you can listen when the episode is published or even a decade later. That’s because podcasts, unlike radio shows, are recordings that you can access whenever it’s convenient for you. But my listener is correct, things change quickly online, and that includes website links I refer to in the show notes web pages of older episodes.

How to Find Information When a Website has Disappeared

I love hearing that listeners are enjoying the free Genealogy Gems Podcast archive. We hear over and over that our listeners pick up something new each time they listen. However, I completely understand the frustration of encountering defunct websites and resources. What a bother they are!

Unfortunately with the speed at which online information changes, it’s just about as impossible to keep years of web content current (while still producing new content) as it is finding a genealogy record that burned in a courthouse fire!

The good news is that with a little persistence, you can probably locate where a source has moved to or find alternatives that may provide the same function. Paying attention to clues and details around the original source itself can lead you to alternatives that can accomplish the same goals or provide the same or similar information. And of course, tracking down information that’s gone missing is certainly a valuable skill in all areas of genealogy!

Here are a few great strategies to help you find information when a website has disappeared:

1. The Wayback Machine Can Find Defunct Sites

1) If you run across a link to a now defunct site, copy the website link. Next, go to the Internet Archive at https://web.archive.org and paste the web address that you copied into the Wayback Machine search field. Press enter on your keyboard to run the search on that address. You may very likely be able to retrieve a screenshot of the page.

If you’ve been researching your family history for several years, you’ll probably recognize the screenshot of World Vital Records (below) at the Wayback Machine.

You may not gain access to everything that was there originally, but you’ll very likely glean clues that you can use to find the information you seek on another website using a Google search.

One of the features most recently added to the Wayback Machine is the Save Page Now tool. This helps you capture web pages and add them to the Wayback Machine at the time that you find them. That way, even if the site goes away, you’ll have a copy of the web page for future reference.

This tool works on any web page that allows “crawlers”, which most sites do. Crawlers are used by sites like Google and the Wayback Machine to index information and capture the pages.

To save a web page using the Wayback Machine, copy the web page’s address and paste it into the Save Page Now field. It will bring up the page in your browser and show you that it’s being processed and will be added to the Wayback Machine.

The page will be conveniently stamped with the date that it was captured. This is helpful because even though websites may stay online for years to come, the content on their pages may be changed over time. By using the Save Page Now feature and adding the web page to the Wayback Machine, you will be able to revisit the information that was on that page on that specific date well into the future, regardless of changes that may be made to it over time.

2. Google Your Question

You’ve heard me say it many times: Just Google it! And that certainly applies here. Google is great at finding alternative sources for the same information. No question is a dumb question when it comes to Google.

If you are running into a challenge with a defunct site or have a question, chances are someone else has had the same question! It may have been posted on a message forum, a blog post or the help section of a website. Google can help you find the question and the answers that were provided.

Let’s say you come across a link to the World Vital Records website in the syllabus of a class you took several years ago. (If you’ve been researching your family history for a while, then you probably remember this genealogy records website.) And imagine that when you type the link into your web browser, you discover that the link is broken and the website no longer exists.

Here’s an example of what you could ask Google in order to find out what has happened to the World Vital Records website:

When did world vital records close?
Sunset notice for World Vital Records
Who acquired World Vital Records?

As you can see in the example search in the image above, the sunset notice for World Vital Records, which was acquired by MyHeritage, was issued in September of 2018. Click the link to the article to read up on all the details.

When faced with a broken link your first impulse may be to ask another person or someone you see as an expert on the subject. That can work too, but chances are they may just ask you “did you Google it?” That’s because, like it or not, Googling at the moment you have the question is much faster and provides you with the latest information.

Think of Google as asking your question to every single web page in the world – all at once. If the answer is out there, Google can probably find it.

3. Google the Content

As I said, the internet is growing and changing every day and it is very possible you may find the content is now available elsewhere.

Any good source that provides website URLs will usually include information about what you’ll find on that website. You can use that information to run a Google search. Your goal is to determine if the information you seek is available elsewhere from the same provider, or identify another website that references the same content.

Start by copying short phrases of key information and pasting it into the Google search box. Put quotation marks around the text. Quotation marks are a standard Google search operator and they will tell Google to search for web pages that include that exact phrase, sentence or paragraph. (Quotation marks also work on individual words such as surnames.) If you don’t get an exact search result, remove the quotation marks and place them just around the most important individual key words.

Here’s an example of how this works:

In Genealogy Gems Podcast episode 62 (published back in 2009) I talked with actor Darby Hinton about a new history-themed television series he was producing called Hintons Living History. The show notes include a link to the website devoted to the show. Clicking that link leads to an error page because the website has since been taken down. (For website publishers like myself, we are often faced with the decision between creating new content, or constantly combing through old published content to fix what is out of date. I think you will agree that continuing to create new content is preferable.)

Since the link no longer works, a Google search of the name of the television show in quotation marks (“Hintons Living History”) provides a plethora of information and videos to learn more about the show.

Obvious, But Not Always

While the solutions I’ve shared here may seem somewhat obvious, time and time again I’ve watched people get befuddled by running into broken genealogy website links. It’s totally understandable. In the excitement of the moment of finding something interesting, getting stopped in your tracks by a broken links creates frustration. Our brains tend to focus on that obstacle and frustration rather than the simple solutions that are available.

Now you have a game plan that you can use so that broken links will only be a blip on your genealogical research path.

This article was originally written in January 2019, and extensively updated August 6, 2019. Can you find the old version on the Wayback Machine?

About the Author: Lisa Louise Cooke

Lisa is the Producer and Host of the Genealogy Gems Podcast, an online genealogy audio show and app. She is the author of the books The Genealogist’s Google Toolbox, Mobile Genealogy, How to Find Your Family History in Newspapers, and the Google Earth for Genealogy video series, an international keynote speaker, and columnist for Family Tree Magazine.

Google Searches for Genealogy Leads to an Opera’s Worth of Stories

by Lisa Cooke | Mar 25, 2017 | 01 What's New, Google, Listeners & Readers

Google searches for genealogy are a main focus of our Google Guru, Lisa Louise Cooke. Read this inspiring story of how one Genealogy Gems reader used Lisa’s Google search tips to find a trove of family stories worthy of an opera.

Opera house image courtesy of National Archives and Records Administration via Wikimedia Commons.

You never know when the amazing technology of the internet and Google will lead to a discovery that will open the doors on your family history. I recently received a letter from Genealogy Gems listener, Kristen. She shared the sad tale of her maternal grandmother’s history. Her grandmother had lost her mother before the age of two. Then, as an only child, her father abandoned her to be raised by a less-than-loving step mother. This young woman grew-up and had children of her own, but all she had in the way of a family history was the memory of her father’s name and a handful of unnamed photographs.

Kristen went on to say, “She never really spoke of her sad childhood, save to say that the stepmother would tell her she had always been unwanted and that her mother was unloved and the marriage was forced.”

Among the handful of mystery photographs of her grandmother as a child, was a brief article from a newspaper. It was a lesson in manners titled Silence is Golden and it was written by Merton Markert, a student of the Modern Classics. A photo of a young woman was attached.

Using Clues for Google Searches for Genealogy

Here’s the rest of Kristen’s letter:

I took your advice and Googled Merton Markert Modern Classical Silence Golden. Up came the Lancaster High School Yearbook for 1905, featuring p. 41, the senior class portraits with their course study descriptions and a small personal quote for each. There was that exact photo of her, and the name Merton Markert, Modern Classical with the quote, “Life seems a jest of Fate’s contriving.”

The whole yearbook had been digitized by Mocavo, and it is the only yearbook for that high school in several years. My great-grandmother [Merton Markert], who had been buried and unspoken for a hundred years, had reached out to me. She wanted me to find her! Lisa, I cannot adequately describe the feelings I experienced at that moment of discovery. You understand how a moment like that feels, I’m sure. The chills, the tears…I felt like I was staring into her eyes, reaching through a century of silence, and finally able to acknowledge her sacrifice and legacy.

On the football team that year was my great-grandfather, and the whole book was ripe with clues that still hold nuanced significance.

From there, I was able to grow a tree on Ancestry.com and get the basics. But that does not tell you who the person is, the struggles, the character, the story. So taking your lead, and thinking like my brother the Sherriff Detective, I got creative. Using all kinds of searches and sniffing and turning over and under, I was able to uncover a veritable opera’s worth of stories within this one branch [of my family tree]. The cast of characters include: A Colonial founder, a secret bastard half-sister, a suicidal mother, a Klondike Gold Stampeder, alcoholics, a rejected Baptist Pastor, a homosexual affair-turned-murder victim, a bonafide Monuments Man (buried at Arlington), and a chorus of war veterans. And cancer. Lots of it. In fact, breast cancer was the reason for Merton’s death in 1910. That kind of information is vital to my sisters and female cousins.

So thank you, my clever inspiration.

Ain’t opera grand?

Lisa’s Response to Kristen with Additional Ideas

Thanks for sharing your fascinating story. I completely understand the emotions you felt the moment she was looking back at you on the screen. Those moments are precious and meant to be savored!

Using search techniques from my book The Genealogist’s Google Toolbox, Second Edition, I also discovered this same yearbook on the robust and free Internet Archive website. Perhaps there is more there to be found. And I have an additional idea I thought you might like to try. It’s Ebay.

Ebay currently has a commencement program from 1902, old post cards of the school, and other yearbooks from Lancaster High School. Who knows what could be put up for auction in the future. You could sign up for a free Ebay account, run a search, and then click to Follow the search. You will then be alerted to future auctions that match your criteria. Happy hunting and thanks for being a Genealogy Gem!

Genealogy Gems Premium Members can listen to Premium episode 16 which goes in depth into my Tips for Finding Family History Related Items on eBay.

What’s New with Google? Glad You Asked

by Lisa Cooke | Jun 2, 2015 | 01 What's New, Google, images, Mobile, Technology, Travel

Google has recently made three announcements that I’m thinking of as “good, better, and best” news. Here they are:

Good: Bolded Answers in Search Results

“Google is now bolding answers in the search results, not just the query or the synonym of your query in the search results,” reports Search Engine Land.

Maybe you’ve noticed this already. You Google the question, “What county is Chicago in?” Instead of the search results highlighting key search terms you used, the highlighted results actually answer the question. So helpful and fast!

Better: Free Roaming Abroad

Google’s wireless plan is looking at providing free roaming while abroad. Mashable.com reports that Google is exploring the ability to “offer wireless plans that will allow people in the U.S. to use their smartphones abroad without roaming charges….The plans would include voice calls, text messages and data, which would cost the same regardless of customers’ locations.”

Best: Chromebit computer plugs into HDMI port

ReadWrite.com recently featured Google’s new Chromebit, “a Chrome OS computer the size of a candy bar that plugs into a TV’s HDMI port. This device, manufactured by Asus, is the latest in a line of ‘computers on a stick,’ a type of gadget we’re likely to see a lot more of.” How cool this is for on-the-go computing, or for sharing what’s on your computer on a big screen. At a reported retail price of less than $100, these technologies may be as wallet-friendly as they are portable. Keep an eye on this technology!

Like keeping up on what’s new with Google from the standpoint of a genealogy lover? Sign up for our free email newsletter, and we’ll keep you posted with “gems” like these! From our home page, enter your name in the box. It’s that easy. We never sell your information, and you’ll get a free Google Research e-book as a thank-you.